Business Codependency and the Importance of NO

Feeling confused, angry, overwhelmed, or hurt in your business? I explain my own issues with business codependency (and try to help!).
Why Emotion-Driven Data Is Dangerous

When we include our emotions in data, the data is dangerous. Sure, we all want to tell a stellar story. But good data does that all on its own.
How does your real-time customer engagement stack up?

Focusing on real-time customer engagement is one of the most authentic ways to help customers feel like they’re part of a larger community.
Why “conversations” are the low-hanging fruit of any customer journey

Marketing innovaton and insight might be accessible to all businesses trying to understand the customer journey.
Creating Personal Customer Experiences With Context Marketing

Context marketing may point us to the future of customer experiences. Learn more on this new podcast episode with guest Mathew Sweezey.
The role of social listening in the COVID-19 conversation

Here’s how to leverage social listening to connect, and create content for, your audience when it comes to the COVID-19 conversation.
Remarkable Marketing During a Challenging Climate

Remarkable marketing in the current business climate is a challenge. A new podcast episode walks you through some ideas.
What a Peanut Can Teach You About Search Marketing

Would you spend millions of dollars on a Super Bowl campaign and leave out search marketing as a component. Here are a few lessons learned from Baby Nut.
4 Easy Ways to Invest in Artificial Intelligence for Your Marketing

New to AI and looking to deploy it in your business? We dissect four easy ways to invest in Artificial Intelligence (AI) in 2020 in beyond.
What 5G Means For Content Consumption and Creators

5G will enable the freeing up of our time, which in turn will allow us to consume more content. But what does this mean for marketers?