Three ways to turn client email into new business value

Client email can elicit joy, it can elicit rage. But here are three ways you can manage your emotions and use it to create new business value
3 Important relationship lessons I’ve learned from offline businesses

A corner cafe. A late-night convenience store. A quirky bookstore. Customer relationship successes can come from the most unexpected places
Three ideas to end the social media poison

The web has become a divisive place. It seems like people are just throwing random punches into the air. Here are ways to combat the social media poison.
Three strategies to take the heat out of customer conflict

Life happens and sometimes things go wrong with your online client. Here are three strategies to take the heat out of customer conflict
Three New Year Business Resolutions You Should Steal

This article reveals 3 doable business resolutions to make the new year your most focused and productive ever.
Three drastic marketing changes ahead for 2017

Mars Dorian shares three drastic marketing changes he’s making in 2017, making us consider the value of our own websites.
5 Marketing Lessons I learned from the dystopian “Black Mirror”

The hit TV series “Black Mirror” is more than entertaining. It teaches life lessons about marketing and a social media life.
5 questions you should ask yourself every day before bed

Mars Dorien shares five productivity questions he’s learned to ask at night to be productive with his work the next day. These are questions that we can all use.
Social media giants tighten their grip on small content producers

Social media promised to be the great equalizer for all businesses but content producers are being squeezed by companies if they don’t play by the rules
Four online business rules that don’t exist any more

Knowing your customers and focusing on a specialization are among the traditional online business rules that don’t matter any more, according to Mars Dorian