Is Your Marketing Ready For The Connected Consumer?
With the proliferation of intelligent tools and an “always-on” customer, how is your brand (and marketing) preparing to engage with the connected consumer?
Posts Tagged ‘customer service’
Building a marketing strategy? Start with empathy.
What are businesses today doing to ensure that the people on the front lines have empathy for their customers? There are a few simple solutions.
Customer success: 3 Off-beat tools for small businesses
When you run your own business, customer success can be a daunting task. Here are three surprising tips to help you help your customers succeed.
How a tweet from Shutterstock’s CEO changed the way I think about customer service
A true story about how a twitter exchange with Shutterstock’s CEO changed the way I think about customer service
Communist Customer Service: 3 Lessons I Learned on My Vacation.
By Mars Dorian, {grow} Contributing Columnist I did something crazy. I took my life offline (gasp!) and took a family trip to the East Sea of Germany. In case you […]
Five marketing and business lessons from Japan
Do you bow deeply to your customers? Here are for inspiring business lessons from the Japanese
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