A world in crisis demands that marketers step up and take charge

It’s time for marketers to take charge in the face of long-term shifts in consumer needs.
The true story of why I choked up in front of my college class

It was just a normal college class, but 40 years of marketing came rushing to me in one moment.
Are you a human being or a grape lollipop?

Marketers pontificate about “being more human.” But brands aren’t acting like human beings. They’re acting like grape lollipops.