25 social media influencers Forbes ignored, and why

The annual Forbes influencers list is a meaningless exercise with bad methodology. Here is who they missed and why
Sorting through the Social Media Code of Conduct

An unexpected national drama can wreak havoc on social media reputations if you’re not aware of the Social Media Code of Conduct
Three dazzling examples that turned online influence into offline results

Most social online influence marketing is done all wrong. But these three case show that there is hope!
The future of business: Six layers of customer engagement

Business success means mastering the six layers of customer engagement. Are you ready?
How to establish your company’s Social Media Lead Team

Establishing a Social Media Lead Team is essential to assure progress and sustainable success. This article explains how to do it.
Do you need a massive audience to be huge in social media?

Do you need a massive audience to be huge in social media?
Here’s why 100,000 people unfollowed me on Twitter

It’s true. 100,000 people unfollowed me on Twitter. And it all makes sense.
A Rant: In Praise of The Unremarkable

Here’s to the unremarkable. Endless “manifestos” about dreaming your way to success and adventure are creating a culture that believes you’re worthless.
“Dongle incident” proves we live in a world with no room for error

The much-reported dongle incident demonstrates that we are in a new world with little room for error when it comes to civility
The truth about social media power and influence

Most critics of Klout have created their own Echo Chamber of dissent, repeating the same inane criticisms. Let’s apply critical thinking to the topic.The truth about social media power and influence