“Revenge travel” takes customers out of the loop

Have you heard of revenge travel? It might explain weird consumer trends right now.
Are you struggling with your personal brand? It’s probably because of this.

Your personal brand can drive success. But the effort usually fails for one reason.
What I do in my day as a marketing consultant and keynote speaker

What is the typical day of a marketing consultant? Here is a glimpse.
Ten unexpected pandemic trends impacting your marketing world

I can’t sleep. Unexpected pandemic trends are showing up in the world in weird ways.
Dear intern: My screw-up story

Everybody has their embarrassing intern story. Here’s mine.
The inevitable pattern occurring on every social media platform

Watch each social media platform closely and you’ll see a predictable pattern emerge.
A practical strategy to overcome audience intimidation

Audience intimidation is real and it can be scary. Mark Schaefer suggests you only have one option to defeat your fears!
The two key business questions every website must answer

Answering these two key business questions will unleash your strategic direction.
The newly emerging relevance of Snapchat

Snapchat has made all the right moves. Until now.
How every customer creates their own brand reality

There is an invisible scaffold holding a personalized brand reality in place. How do we break through?