Mark Schaefer has a strategic relationship with B Squared Media, the leading company in out-sourced online customer care and digital advertising. Mark serves as Chief Operations Officer for this high-growth marketing agency.
B Squared Media has re-invented the field of online customer care and digital advertising by strategically integrating with your marketing strategy, not just checking a “customer care” box.
Our difference is an obsessive focus on you and your online customer conversations. We engage in meaningful, strategic online conversations that result in unique market insight, satisfied customers, sales leads, and loyalty.
At B Squared, we’re big enough to handle your online customer service needs and small enough to care. Think conversation, not campaign.
Our unique value to you:
- World-class, enterprise-level, out-sourced social media customer care
- Integrated social advertising, content, strategy, with the customer care solution
- Invested in your success by providing competitive insights through meaningful online conversations
- AI-enabled technology that brings you into the age of machine learning
- Organizational processes that scale to meet your needs as you grow
To learn more about how we can help you at B Squared Media, drop us a line, and let’s have a chat!
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