Target’s $100 million Word-of-Mouth Marketing Fail
Target was lined up to create a great customer success but turned it into a word-of-mouth marketing fail, according to expert Sarah Neely.
Target was lined up to create a great customer success but turned it into a word-of-mouth marketing fail, according to expert Sarah Neely.
Is it a personal brand on TikTok, or is it something else? A few short observations from Mark Schaefer.
Comparing the effectiveness versus advertising is not even close. A crop of new influencers are building trust for brands.
Word of mouth marketing can be enigmatic but critically important in the digital age
Mark Schaefer and Keith Jennings dive into the state of the art of marketing best practices for nonprofits. An inspirational and thought-provoking discussion!
Online customer experience is the new word of mouth marketing. Is this part of your strategy?
It’s easy to overthink marketing with all the overwhelming options out there. Here’s a case study to help you simplify!
Broken processes can stunt your company’s growth, but focusing your energy on one key asset can lead to a growing business.
Giant Spoon agency pulled off the most buzz-worthy word of mouth marketing activation of the SXSW Interactive festival. How did they bring the Westworld television set to life?
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