Receive my best posts on marketing and strategy, delivered to your inbox, free with no strings attached!
You’re in marketing for one reason: Grow. Grow your company, reputation, customers, impact, profits. Grow yourself. This is a community that will help. It will stretch your mind, connect you to fascinating people, and provide some fun along the way. I am so glad you’re here. -Mark Schaefer

There is a big change going on in the way consumers are communicating. Are private media channels a signal of a post social media era?

How using your instincts can help keep your business relevant in an ever-changing, fast-paced world.
Market networks are transforming the way small service providers are connecting to customers.

Your most passionate fans are the key to driving economic benefits on the web. This is your Alpha Audience.
Low open, click-through and conversion rates? Use these three segmenting ideas (and 9 tried-and-true tactics) to get to know your prospects this year.
Ger van der Buijs’ theory of “Customer Flow” for creating engagement

Five effective ways to handle the customer feedback online you receive. Fortunately, it’s not all bad.

Unbranded content might seem risky and weird but it may also provide an exceptional marketing opportunity in an information-dense world

Does the customer journey even exist any more? A new book says “yes” and that marketers need to be the architects of the customer experience

Five effective ways to handle the customer feedback online you receive. Fortunately, it’s not all bad.
Mark Schaefer is the top-rated marketing and business keynote speaker at conferences all over the world.
Want to solve big marketing problems for a little bit of money? Sign up for an hour of Mark’s time and put your business on the fast-track.