A practical strategy to overcome audience intimidation

Audience intimidation is real and it can be scary. Mark Schaefer suggests you only have one option to defeat your fears!
The two key business questions every website must answer

Answering these two key business questions will unleash your strategic direction.
The newly emerging relevance of Snapchat

Snapchat has made all the right moves. Until now.
How every customer creates their own brand reality

There is an invisible scaffold holding a personalized brand reality in place. How do we break through?
The singular importance of “Content Inc.”

A new edition of the beloved Content Inc. book deserves a place in your permanent collection.
What are the top marketing jobs and job skills post-COVID?

The pandemic has changed the world and marketing jobs along with it. What’s next for marketing employment?
“Hire” This Question to Bring Lift to Your Marketing

Asking this single question might be the key to bringing new lift to your marketing.
Lessons from 120 book interviews in 10 weeks

Mark Schaefer completed more than 120 book interviews in 10 weeks. Was it worth it?
The lifetime advantage of being naive

Planning is great but sometimes it helps even more to be naive.
The rush to digital services is crushing online customer experience. We need to act NOW.

Online customer experience is the new word of mouth marketing. Is this part of your strategy?