Few brands driving online influence and advocacy, study shows
New research shows a huge “advocacy gap” between passionate consumers and those who actually talk about brands.
New research shows a huge “advocacy gap” between passionate consumers and those who actually talk about brands.
A report claims that small businesses are not realizing business benefits from social media. let’s dig a little deeper to find the truth.Are businesses failing to find an ROI in social media? Another view.
Sometimes you just get some data across your desk that makes you lose faith. Do parents care what their kids are doing online?
A new report from the Social Habit focuses on new research focused on Pinterest and if you weren’t a “pinner” before, it might be time to get in the game.
Exclusive new research shows conclusively that high-income Americans get better service through social media channels. But why?
A new study reveals that the real ROI for social media is applying it to communication, collaboration, and market research across large companies.
Social media use continues to rise at the Fortune 500 companies.
How does a small business get to the heart of what is really working in social media? Here’s one way to get an answer.
The state of social media research is appalling. It’s time to do something about it.
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