My favorite Christmas story started with a door.

I was cleaning up some blog posts and came across a favorite story from nine years ago. Many of you have asked me about my relationship with a boy named Elijah. Occasionally I’ll post pictures of the two of us and some have wondered how we’re connected. I think this Christmas story will connect the […]
All signs point to this one marketing mega-trend

We are entering the post-advertising, post-loyalty era and this one marketing mega-trend will lead us into the future.
Marketing, PR and advertising are primed for a Quantum Leap

To keep up with dramatic changes in the consumer landscape, marketing, PR and advertising need to achieve a quantum leap level of change, beginning with leadership.
Why you can’t believe social media sentiment analysis (“It’s crap”)

There have been a number of studies pointing to the suspicious results of automated social media sentiment analysis. Here’s a simple idea that really works.
How to be the world’s greatest podcast sponsor

Being a podcast sponsor is a fun and valuable opportunity. Here are a few tips to get the most out of your advertising program.
The ultimate metric for crisis management

When all seems lost, the legendary PR leader Harold Burson offers words of wisdom on the ultimate metric for crisis management
Four options to transcend the social media clutter. Pick one and do the work.

Fake influencers might be getting all the attention but there are four legitimate ways to cut through the social media clutter and earn an audience.
Why management consultants are becoming the new ad agencies

Management consultants are attracting a growing share of the advertising business as companies seek alternatives to traditional ads and promotions.
How to give your first speech and knock it out of the park

Giving your first speech can be a nerve-wracking experience. Here are some pro tips to help you succeed with a great presentation!
Social media gurus and the elusive state of forgiveness
Social media can help us connect in amazing ways but it can also be a hurdle to forgiveness when things go wrong. The answer? Baby pictures.