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You’re in marketing for one reason: Grow. Grow your company, reputation, customers, impact, profits. Grow yourself. This is a community that will help. It will stretch your mind, connect you to fascinating people, and provide some fun along the way. I am so glad you’re here. -Mark Schaefer

Jay Acunzo shares how brands should approach working with influencers and why they should focus on attention retention, not audience size or CPMs.

Client email can elicit joy, it can elicit rage. But here are three ways you can manage your emotions and use it to create new business value

You may be using content marketing to capture leads, but are you using it for client education, too? We’ve got 3+ ways you can create content for customers.

A wide-ranging interview covering content monetization, personal branding, and the new role of love in building an actionable audience.

A corner cafe. A late-night convenience store. A quirky bookstore. Customer relationship successes can come from the most unexpected places

The web has become a divisive place. It seems like people are just throwing random punches into the air. Here are ways to combat the social media poison.

Hustle is the new black. But what is the true meaning of hustle today? Is business success all about you, or about them?

Reputation matters and it can be destroyed even by a single incident. Here’s how to use technology and common sense to maintain a good company reputation.

Life happens and sometimes things go wrong with your online client. Here are three strategies to take the heat out of customer conflict

There is a lot of talk about the need for brand authenticity, but how much is enough? The power of being vulnerable, the permission for restraint.
Mark Schaefer is the top-rated marketing and business keynote speaker at conferences all over the world.
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