What does it take to guide a business through digital transformation? It’s more than just investing in the right technology and waiting for the benefits to roll in. For Greg Bowen, SVP, Digital Acceleration & CTO, Dell Digital, transformation is just as much about people, process and culture as it is technology. It takes humility, empathy and patience to affect true transformative change. In this episode, Greg explains how the process is underway at Dell Digital, the IT organization that supports Dell, and how you can get started with your business.