For business to win in the coronavirus crisis, head to the bottom of the pyramid

The psychology of marketing has been upended by the coronavirus crisis. Here’s what you need to do to adjust right now.
Winning the War for Attention: A talk from #SMMW20

Winning the war for attention is every marketer’s job, and the subject of Mark Schaefer’s speech at #SMMW20
Why branding is rooted in evolution. We brand to survive.

Evelyn Starr looks at how your company hasn’t really had control over your brand – consumers do, and they brand to survive.
Why there is no first mover advantage in social media

Gaining first mover advantage is a popular social media strategy but it doesn’t work.
All the cool kids are on TikTok. Here’s a plan for you and your business!

TikTok is on a roll but is it right for you and your business? This post presents an analysis with five solid business considerations.
Disrupting influencer marketing: Why influencers should NOT be brand ambassadors

An industry thought leader shares how working with micro influencers is more profitable and productive than working with brand ambassadors.
A social media myth: Do we really need to “listen to our customers?”

“Listen to our customers” is standard advice before launching any social media project but in some cases this is bad advice.
Do you know what business you’re really in?

Do you know what business you’re really in? Keith Jennings examines John’s Crazy Socks and shows us that we need to look beyond what our product strategy.
Attention spans are not decreasing. We’re just too skippable.

Jim Kukral uses Major League Baseball as an example of how we need to be unskippable to gain the attention of today’s consumers.
What superhero is most like your social media marketing strategy?

Are you faster than a speeding Snapchat? More powerful than a YouTube apology? Craft Facebook posts in the blink of an eye? Which social media superhero are you?