The ROI of Twitter, Explained

Sometimes the return on your social media investment comes to you in the strangest ways. Here is the ROI of Twitter explained

How many Twitter accounts should you have?

How many Twitter accounts should I have? I have been asked this question three times in 24 hours, most recently by Edwin Mysogland of Indiana who writes: I received your book for my birthday last month and I have found it to be a fascinating read.  Forgive me in advance if I missed it, but […]

Social scoring and the business case for blocking Twitter spammers

Judging by her school-issue personal photo, Twana Florance appears to be a mild-mannered, middle-aged matron from Twin Falls, Idaho.  But there is no Twana Florance. Twana is probably some teenager in a Third World country hired to propagate and populate fake Twitter accounts that will later be sold on eBay. Twitter has done a good […]