New research explodes the status quo of customer service
New research supporting Jay Baer’s new book “Hug Your Haters” sheds light on dramatic new insights on customer service
Posts Tagged ‘research’
The uncomfortable state of content marketing metrics
Research shows he view of content marketing effectiveness is down. Effective content marketing metrics might be getting more elusive.
Social Media Believe it or NOT!!!
The world is filled with amazing data and statistics but these will blow your mind. It’s social media believe it or not!
Adding fuel to the fire: How important is Facebook?
New research shows that Instagram, Twitter and Snapchat reign with teens, but let’s take a closer look at the implications.
Are you in a social media experiment?
The answer is yes, but are there limits to social media experiments? Who owns your data?
Content Code: A blueprint for succeeding in a world of overwhelming information density
If you are facing an uphill battle against content competition, the content code is your blueprint forward to becoming the signal in a world of noise.
Does Content Marketing Really Have a Confidence Problem?
Let’s revisit a common content marketing research statistic, turned myth, that is misrepresenting the state of content marketing today.
Kernels of truth on social media marketing
If I leave a conference with a few “kernels of truth” I can gnaw on and think about, I consider the time well-spent. Here are a few nuggets I picked […]
A futurist’s view of the “next big thing” in social media
Venessa Miemis’ Twitter bio describes her as a “Metacog, futurist and thought architect tracking emerging media and technology trends & impacts.” Now THAT got my attention. Currently pursuing a masters degree […]
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