Since when is conning customers a form of marketing?

An illustration from the Marketoonist hits home as I suffered through an interminable week of robo-calls!
Bio hazard: The danger of using “former” in your social media profile

It’s common to use the word “former” in a social media profile. But is that designation helping or hurting you?
My brand engagement fantasy: Hire a few real people.

Brand engagement isn’t happening. At least not like consumers want. But it could and it should if companies looked up to see the real world.
CEOs band together to build tech we trust. But will it work?

[podcast_player] On the latest episode of The Marketing Companion Brooke Sellas and I talk about a group of CEOs who have banded together and pledge to build trust into their tech They’ve created a tech manifesto and they want others to come on board. This is what they have to say: We can be the […]
Perhaps your company’s branding strategy is YOU.

The most powerful branding strategy might be found in your own experiences and stories.
Twitter is not reality: The fatal flaw of influencer lists

Influencer lists are most often based on a Twitter feed, which is not very representative of anything.
How to stay relevant in the shortest time possible (My reading list)

How do you stay relevant? Here is a list of essential resources from Mark Schaefer.
Is this the worst marketing tactic ever?

Companies intentionally taking customers to their breaking point? Can this be real? Believe it. Marketing is whacked out.
How employee protest power is transforming corporate culture

Establishing corporate culture has always been a management duty but that is changing as employees take to the streets to protest company policies and sales strategies.
How industries are being disrupted through stories

This industry is being disrupted through stories. Is it sustainable, and what does this strategy mean to you?