Marketers must stop doing what people hate.

If you’re a fan of my book Marketing Rebellion: The Most Human Company Wins, you’ll know that I advocate a movement toward a human-centered approach to marketing. And the first step in that process is to STOP DOING WHAT PEOPLE HATE. Sounds, simple, right? It’s not. Marketers are under constant pressure to do things that […]

Big company or small: Advertising at a crossroads

[podcast_player] That photo? An explanation is coming, I promise. But first an observation. I always follow the deliberations at the annual Cannes Lions Festival. It’s an opulent, sun-drenched gathering of advertisers, marketers, and creatives but it also usually unearths some important themes and trends. This year, one quote stuck out for me. A television advertising […]

Apollo kid, over the moon.

This is not your normal post from me, but it is not your normal day. This is the 50th anniversary of the Apollo 11 moon landing. The moon landing was the single-most formative event of my childhood. I was an Apollo kid. I compiled huge scrapbooks documenting every NASA adventure. Oh how I dreamed of […]