New research explodes the status quo of customer service
New research supporting Jay Baer’s new book “Hug Your Haters” sheds light on dramatic new insights on customer service
Archive for the ‘research’ Category
Mobile devices are destroying human conversation. Get over it.
Excessive screen time may be affecting your health, your relationships and your mind. It’s killing human conversation. Deal with it.
Adding fuel to the fire: How important is Facebook?
New research shows that Instagram, Twitter and Snapchat reign with teens, but let’s take a closer look at the implications.
Why Americans are secretly furious with marketers
A new report shows how companies are mis-leading Americans. Consumers are resigned to their lies and getting furious with marketers.
Beyond Content Shock: The defining trend of 2015 is Content Ignition
In an era of increasing information density, marketers must look toward content ignition as primary strategy
Don’t look now. Here come the post-Millennials
Before you know it the post-Millennials will be a dominant demographic group. Here is some early research on the next generation of consumers
Does Content Marketing Really Have a Confidence Problem?
Let’s revisit a common content marketing research statistic, turned myth, that is misrepresenting the state of content marketing today.
Coming clean on Facebook reach
Unpacking data collected over the last year in search of the truth about Facebook reach
Social Media and the Stock Market: A Lesson in Global Manipulation
By Kate Prince, {grow} Community Member A hacker starts an online rumor about a place crash. The “news” goes viral and the airline’s stock plummets. The hacker makes a fortune […]
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