Research shows “be more human” really works

Brands on social media need to be more human and be active. One study tells us why.
How do you build a content strategy when a market is already littered with “experts?”

I saw this question posted at a recent marketing conference and I think it will resonate with many readers. I’ll answer it as best I can today: “My challenge is finding an authoritative voice for our brand in a cluttered and competitive category. There are many brand publishers vying for the attention of consumers. Specifically, […]
Why “rich content” is central to your social media strategy

Not all content is equal. Why “rich content” needs to be the centerpiece of your social media strategy
7 Ways a small business can use social media resources wisely

This is a sponsored post written by me on behalf of Microsoft Office. All opinions are 100% mine. I recently received this excellent question from one of my students: “Big global companies usually have a social media department but medium and small companies just add this job for some marketing or PR manager in addition […]
A balanced view of using Snapchat for marketing

Let’s rise above the Snapchat feeding frenzy to consider a more balanced perspective on the opportunity. Can you use Snapchat for marketing?
25 Nuggets of Essential Social Media Wisdom

Want to have a little fun and find some marketing inspiration today? Here are 25 pearls of social media wisdom
Recovering from my complete content marketing failure
The author thought he was following the “rules” but overlooking some fundamentals led to complete content marketing failure
Five ways to calm down and not be overwhelmed by social media change
It’s easy to become overwhelmed by social media change. Here are five practical tips to calm down and carry on.
5 Big tips to make LinkedIn ads work for you
If you work in B2B, it’s likely that LinkedIn is very important to you. But have you tried LinkedIn ads? Here are five ways to make them work.
Case study: Social media engagement as a point of differentiation

It’s a noisy world out there but maybe the human touch is what you need to cut through the clutter. A social media engagement case study