Are we killing our customers with too much engagement?
Social media consultants urge companies to start a conversation with customers. Most customers don’t want a conversation, though. Too much engagement.
Social media consultants urge companies to start a conversation with customers. Most customers don’t want a conversation, though. Too much engagement.
By Mark Schaefer I’m asked to review a ton of blogs. Some of them are pretty sorry. But with just a few little tweaks, they could be really great. Here […]
Srini Rao writes about attaining the life you want
Business success is built on empathy. Are we losing this ability?
Obama’s Town Hall Meeting versus Twitter truth
Blogging and your moment of truth
Google Plus won’t be the Facebook killer gurus predict because the psychological switching costs are too high.
Dead man blogging is the theme of this post.
It seems the world has gone app crazy. Afraid of being left behind, companies are creating apps for everything … even when maybe they shouldn’t. Let’s have some fun […]
What is smart content and why is it important today?
Blogging like a big baby
Social media marketing progress in a developing country
Posting on Facebook is like getting an emotional boost
If you can’t see the video above, please click here: Mark Schaefer interviews Dr. Jon Buscall. What if you had the opportunity to establish yourself as a pioneering voice of authority […]
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