How a tweet from Shutterstock’s CEO changed the way I think about customer service
A true story about how a twitter exchange with Shutterstock’s CEO changed the way I think about customer service
Blog Archive
Every option to make money from your content
The marketing landscape has changed so dramatically. How have the rules changed to make money from your content?
Four profound marketing megatrends for 2016 and beyond
Not your typical “forecast post!” These four megatrends will have a profound impact on marketers around the world
The one social media rule ALL businesses should follow
While blanket statements and one-size-fits-all advice should be ignored like the plague, there is one social media rule that ALL businesses should follow.
How to be the World’s Greatest Marketing Intern
Mark’s intern, Phoebe Spooner, has 6 tips for becoming the world’s greatest marketing intern
“Delete” does not mean deleted. 4 Steps to protect your privacy
New case studies demonstrate that “delete” does not mean deleted. Kerry Gorgone presents four steps to protect your privacy
Is Google really Sauron?
We seem to be in a new era where the more companies abuse us, the more powerful they become. Is Google really Sauron in disguise?
Content under attack … and a solution
Content creators are under attack from every corner. Here’s a discussion of the current state and a partial solution.
To drive value from your content, focus on trust, not traffic
How do the top brands keep close to their customers? Does value from your content come from traffic, or trust?
Social Media Believe it or NOT!!!
The world is filled with amazing data and statistics but these will blow your mind. It’s social media believe it or not!
25 Nuggets of Essential Social Media Wisdom
Want to have a little fun and find some marketing inspiration today? Here are 25 pearls of social media wisdom
From newbie to expert, here are the best social media tools for your business
Being a marketer might be a matter of using the best social media tools. Here are the best tools from newbie to expert
Content Shock is here. Now what?
New reports show that information density is causing competitive issues for even the best-known content creators on the web. Content shock is here.
Nobody can blog for you, but maybe they can blog WITH you
It’s risky turning your blog over to others, but one solution is to have people who blog with you, not for you.
What are the most reliable content channels to connect with customers?
Organic reach is down. Content shock is up. What are the most reliable content channels to connect to your customers?
The Marketing Companion Podcast
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