New research explodes the status quo of customer service
New research supporting Jay Baer’s new book “Hug Your Haters” sheds light on dramatic new insights on customer service
Marketing and the new Digital Mindset

Only 18 percent of all businesses are optimizing their digital presence and they are leaving their competitors far behind. Do you have a digital mindset?
The Internet We Need To Save

The Internet has changed, perhaps more than people realize. In this debate, Mark Schaefer and Tom Webster discuss the Internet we need to save.
Are we taking authenticity too far?

In this episode of The Marketing Companion, we cover entitlement and authenticity, Twitter marketing and the problem with Millennials
Every option to make money from your content
The marketing landscape has changed so dramatically. How have the rules changed to make money from your content?
Social Media Believe it or NOT!!!

The world is filled with amazing data and statistics but these will blow your mind. It’s social media believe it or not!
Tee it up. Six digital marketing rants
There’s nothing like some good spam to start your day. It’s time for a few digital marketing rants on the latest edition of The Marketing Companion.
Navigating the shifting sands of Facebook marketing
Organic reach on Facebook is going up. Confused? Check out this discussion on Facebook marketing trends
How to know when it’s time to call it quits
Statistics show that most new business ventures fail. How do you know when it’s time to call it quits?
Is social media engagement still a thing?
Remember when social media engagement was important? Trends may indicate otherwise.