Five best practices for those difficult brand apologies
Brand apologies can make us cringe. Is there a way to apologize to customers that feels authentic and, well, human? Yes. Here’s how.
Brand apologies can make us cringe. Is there a way to apologize to customers that feels authentic and, well, human? Yes. Here’s how.
A new, AI-driven solution will help companies provide personalization and respect data privacy.
Deep fakes and the rise of synthetic content will unleash creativity and threaten our institutions. Here’s what you need to know.
Facebook is monopolistic and arrogant. Just the way we like it.
The most human commercial ever? Lessons for the new marketing era.
In a cookie-free environment, the B2B marketer needs new solutions.
LinkedIn spam is proliferating. Facebook is imploding (again). We look at the state of digital marketing on The Marketing Companion.
Rumors, accusations, and lawsuits seem to be swirling around Zoom, the best video app for working at home. Should you be using it?
If you lead influencer marketing, know how to work within the new FTC guidelines for brands and influencers.
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