My number one idea for unleashing personal productivity

Personal productivity has to be a focus if you’re an entrepreneur or small business. As Mark Schaefer explains, it takes focus on one idea.
A world in crisis demands that marketers step up and take charge

It’s time for marketers to take charge in the face of long-term shifts in consumer needs.
Why Facebook thinks hate is good for business

Why has Facebook ignored evidence that its product is fanning hate and divisiveness?
Engineer-turned-marketer thinks Netflix is the future of content marketing

A disruptive marketing leader thinks the future of marketing looks a lot like Netflix.
Case study: Building a streaming content strategy for a global virtual event

This behind-the-scenes look at a massive virtual event highlights the complexity of planning in the pandemic era.
The “new community” – Creating true connection through a massive virtual experience

One of the world’s biggest companies is inviting the world to a massive virtual experience.
A frank assessment of the current state of blogging

After more than a decade in the business, Mark Schaefer comments on the current state of blogging.
Empathy, action, and my white privilege

A personal view of white privilege and advice in a world of injustice.
How technology enables new customer conversations

Technology is creating incredible opportunities to connect with customers in meaningful new ways. Mark Schaefer and Brooke Sellas look at some of the most exciting examples of how marketing and customer connection might be transformed. In a comparison of person-to-person contact and chatbot contact, researchers found that the expectations of personal and digital solutions are nearly […]
Five reasons content marketing is a mystery to me

Content marketing is not as straight-forward as it appears. In fact, it can be a downright mystery!